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Capptions One
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Help Center
Capptions One
Capptions Direct
How to start with Capptions Direct
Organization
Users
Forms
Report
Workflows
Capptions Direct Mobile App
Release notes
Actions
Marketplace
Tips & tricks
Get started with Capptions Direct
New Features
Assets
Partner
API / Webhooks
Capptions Direct Dashboards
Getting Started with Dashboards
KPI Dashboards
Results
Capptions One
Platform status and outages
Reporting
Organization settings
Observations and Case files
Notifications
Manage submitted Capptions
Template editor
Mobile app
Labels
Problem solving
Getting started with the basics
Actions
FAQ
General information
Release notes
Announcements
Ongoing
Terms of service
Legal
Privacy & Security
Partnership Terms
Capptions One
All support articles related to the original version of Capptions, so not Capptions Direct.
Capptions' GPS location selector does not show my accurate location
Platform status and outages
RCA Capptions 1 Outage 13 November 2024
Reporting
Chart types
Reporting: Create graphs
Organization settings
Multi-factor authentication
Set severity for important observations
Logo and colour scheme per team [Premium]
User activity
Adding a user: User already exists
How do I change the language in the platform?
Notification preferences
About the team structure
Setup and edit the team structure
Locations
Visibility for Permission groups
Events that trigger notifications
Locking and unlocking users (admin)
Available permissions
Add users
Password reset by admin user
How do I use permission groups?
How to make Permission Groups
Functions
About Organization Settings
Logo and theme colour
See more
Observations and Case files
From an observation to a case file
Create a publication
Create a new observation
Restore deleted case files
Show a complete inspection in a case file
All observations viewable in the Capptions app(with 'manage observations' permission only)
Observation notifications
Creating case files from Capptions manually
See more
Notifications
Receive notifications on your mobile phone and tablet
Email and web notifications
I do not receive any push notifications
Manage submitted Capptions
Import Capptions
How do I delete a picture from a PDF report?
Transfer Capption from user to user
Regenerate a PDF-file
Show actions in PDF
Put a Capption 'In Progress'
How do I create an overview of all of my Capptions?
Editing a completed form
Sorting and filtering Capptions
Export Capptions to Excel
Checking
See more
Template editor
Group assigned templates
What is the Identification section?
Data keys & data values [Premium feature]
Translation import
Scheduled pool assignments [PREMIUM]
Edit a question
Show last given answer
Answer type: Rich text
Step 1: Template settings
Answer type: Source (internal)
Answer type: Carbon Copy
How do I delete a template?
Create a template
Automatic observation from a question
Answer types
Types of answers to a question: Numbers
How to upload translations for a template
Cloning templates
Adding questions
Create a template: Formulas
Types of answers to a question: Short Text
QR / NFC / Barcodes
Patterns & formatting
Add data keys and data values (Premium feature)
Help texts & images
Add rules to a question
How to edit templates
Types of answers to a question: Long Text
Assign a template
Moving templates to a different team
Scheduled assignments [PREMIUM]
'Show only if' - Conditionally showing sections
Repeatable sections
How to configure items to be pre-filled based on Identification keys?
See more
Mobile app
How to remove attachments from the mobile app
Use the Capptions app offline
What is the difference between saving and completing a scheduled Capption?
Green and grey icons for templates
How to view and use Pre-filled data?
How to download the Capptions app?
Logging into the App
See more
Labels
Multiple labels
What are labels and how to create them?
Problem solving
My photos are not in the PDF report
I can't open an older report
How do I know if my media is uploaded correctly?
Overview of unanswered questions
I can not log in with the right credentials
How do I reset my password?
What app version am I on?
My photos are not in the report
Login: Web environment
Current bugs
See more
Getting started with the basics
Capptions Explained
Start a Capption : App
Manage Capptions
Start an Capptions - Web
About Capptions
Welcome to Capptions!
Create a template - Assignments
Create a template - Sections and Questions
Create a template - Information
Create a template - Rules
Get Started With Capptions
See more
Actions
Create actions from completed Capption
Assign an Action While Filling out a Form
Actions - Web dashboard Workflow
Create a new action
Create an action out of a Capption
See more
FAQ
How secure is my data stored in the Capptions Cloud?
What hardware should I use for Capptions?
Which Mobile OS's & Web Browsers are supported?
Supported platforms
General information
Pricing & subscription
Free trial
Capptions Web - Functions & Capabilities
Branded apps
Integrations
All our features explained
Platform Overview
Extra functionalities
Integrating Capptions with Azure AD
Capptions trial - All you need to know
See more