- Help Center
- Organization Settings
Password reset by admin user
- Go from your homescreen to the 'Organization settings' and search for the user.
- Click on 'Options' in the top right corner.
- Select 'Reset password'.
![](https://cdn2.hubspot.net/hubfs/5345603/Knowledge%20Base%20Import/downloads.intercomcdn.comio838098351a971fc17ec827eb78dbc167Screen+Shot+2018-11-02+at+2.44.06+PM.png)
4. Select whether you want to send a reset email to the user or create a new password.
5. Hit 'Apply' to confirm.
![](https://cdn2.hubspot.net/hubfs/5345603/Knowledge%20Base%20Import/downloads.intercomcdn.comio83810191b430e974c726f185c333edfcScreen+Shot+2018-11-02+at+2.50.33+PM.png)