How to download your invoices and receipts from the billing portal

Before we get started 

Take note

• You can only download invoices or receipts if you have the role responsibility of being an "owner" of the organization.
• You can only download invoices or receipts via the web portal. 

Download invoices or receipts

Step 1: Sign in to the Capptions Direct web portal

Sign in to your Capptions Direct account using the link

Step 2: Select an organization 

Click on the drop-down arrow in the top left-hand corner and select the organization you want to download invoices or recepts for.

Step 3: Click on "Billing"

Step 4: Click "Access Billing Portal"

You will be redirected to your stripe account

Step 5: Click on the invoice and download

Scroll to the bottom of the page to access the invoice history and click on the invoice or receipt you would like to download.

And that's how easy it is! 

We hope this article is helpful downloading your invoices or receipts. If you have any questions or concerns, please do not hesitate to contact our customer support team at support@capptionsdirect.com. 

Thank you for choosing Capptions Direct as your EHS Management Software. We look forward to helping you make your workplace safer and more efficient!