How to reset your password

Learn how to reset your Capptions account password if you've forgotten your login credentials.

Before we get started 

Please note 

  • Password reset instructions are sent via email. Please also check your spam folder for emails from  "" 
  • Ensure that your firewall is not blocking emails from ""
  • If you used a single sign-on option (such as Google, Linkedin, Apple, or Microsoft) to sign up, please reset your password through those accounts.

Reset your password 

Step 1: Click the link to open the  password reset page 

Step 2: Enter your email address.

This should be the same email address used to create your Capptions account

Step 3: Click "Reset password.

You should receive an email in your email inbox titled " Reset your password"

Step 4: Confirm the password reset 

You will receive an email with password reset instructions. In the email, click " Reset Password" to open a web page. 

Step 5: Enter a new password

Enter your new password and re-enter it again. Click " Reset password" 

Step 6: Log back into Capptions 

Enter your email address and new password.


And that's how easy it is. We hope this article helps in resetting your password. If you have any questions or concerns, please do not hesitate to contact our customer support team at

Thank you for choosing Capptions Direct as your EHS Management Software. We look forward to helping you make your workplace safer and more efficient!