11 July 2019 8:00 - 8:45 CEST

08:45 CEST: The issue has been resolved and systems are again running as expected.

Following yesterday's incident, minor issues were identified which could have prevented some jobs from running. Affected customers have been contacted.

10 July 2019 14:40 - 22:45 CEST

22:45 CEST: The issue has been resolved and systems are again running as expected.

16:25 CEST: The root cause has been identified and mitigated by a patch

An anomaly was detected that could have caused loss of data submitted by users. It has affected one of our clients who has been informed about the issue.

14 February 2019 18:30 - 15 February 2019 13:45 CET

13:45 CET: The issue has been resolved, all systems are again running as expected.

Due to an incorrect setting some capptions have been accidentally anchored on blockchain (https://capptions.com/blockchain). This may have resulted in undesired text being printed on the capption PDF reports.

9 January 2019 18:30 - 19:45 CET

19:45 CET: The issues have been resolved, all systems are again running as expected.

Due to a data model upgrade we are facing issues regarding PDF generation.

6 December 2018 10:00 CET

10:45 CET: The issue has been resolved, all systems are again running as expected.

We're facing an issue with displaying charts in the reporting engine. Our team is working on resolving the issue.

19 November 2018 11:34 - 11:45 CET

11:45 CET: The issue has been resolved, all systems are again running as expected.

Due to a configuration issue some users were affected by an error message on our website or the Capptions web platform.

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